Question 1

I'm ready for an estimate of my project, What is my first step?

Accepted Answer

The first step is to set up an appointment with one of our Design Specialists. Give  our office a call to set up an appointment. (352)901-0454  Once your appointment is set, the office staff may ask you to provide images of your project. This helps your design specialist prepare when  coming out to your home. These can be either Emailed to us ( Phrestorations@gmail.com ) or Text to our office number.

Question 2

What should I expect when a Design Specialist arrives for the estimate of my project?

Accepted Answer

While we are in your home, we will measure your space, speak to you about the details of your project, and show you samples of products we use and popular finishes. If time and project size and permits, the design specialist may give you a price range of where the project will land at time of measurement. Some projects need more planning and design time. Once we return to the office with the details of your project, we usually can get a formal estimate over to you within 1-  5 business days. More complicated projects (Such as large kitchens or Multi bath projects)  require extra layout and design work, and may take 5 - 10 business days to receive your formal estimate.

Question 3

I like the estimated pricing, and I would like to move forward. What is the next step?

Accepted Answer

This is the time to get your details, colors, and design all sorted out. If there are any changes that need to  be made to your project, we ask that all the details be sorted out at the time of contract signing. We offer remote contract signing for those who have dual residence, scheduling conflicts, or mobility issues. Please call the office if you need assistance completing your project's paperwork. (352)901-0454

Question 4

What type of payments are accepted, and how are the payments of my project structured?

Accepted Answer

We Accept Cash, Check, and Credit Cards  We split most projects into 3 payments. 1. Down Payment- This is the amount we request at time of contract signing. We use this  amount to purchase the materials for your project not locally sourced. (Products like Onyx and many cabinet distributors are non refundable, and custom to your project)  2. Start Draw Payment - This is the amount you will pay on the first day we begin your  project. This amount reserves the installation crew for the amount of days that is listed on  your contract.   3. Completion/ Final Payment - This is the amount that is due upon the completion of your  project. Sometimes this is split into 2 payments if we are to return to install something at a  later date.

Question 5

How Long do I have to change the details of my project?

Accepted Answer

A grace period of 2 weeks is available for any changes that need to be made after signing your contract . After that time period closes, there is a $75 design change fee that you will be responsible for. This is in addition to any labor changes, extra material costs, and shipping. We try to  ensure that all details of your project are properly outlined on your contract. If there are any  details not properly outlined on your contract, please let us know and we will get the details noted.  Details matter. This is your home, and we want it to be correct.

Question 6

Are there Perks for Referring My friends and Family?

Accepted Answer

Earn $100 for every renovation project sold through your referral! Once the job is complete and the final payment is made, we'll mail you a check as our thanks. Just make sure your name is mentioned at the time of contract signing to qualify. At project completion, we’ll provide you with a few referral cards offering 5% off for your neighbors — and a spot for your name and number on the back to track your referrals. Stop by the office any time to get more cards if you run out!

Question 7

Why does my project need to be re-measured?

Accepted Answer

Measure twice cut once. The same is true when ordering details for your project. We almost always send a second set of eyes to your project to make sure there wasn't anything we overlooked at the time of your estimate. We will take measurements, before photos of the space, and have you sign a remeasure sheet outlining all the colors, styles, and finishes associated with your project. A member of the Premier Kitchen and Bath will contact you to set you up with a  date and time for your remeasure. This is usually 2 weeks after contract signing.

Question 8

How soon will my project be completed?

Accepted Answer

Scheduling is by far the most tricky part of the whole process. On average from time you sign your contract, up until you project's completion is on average 8-10 weeks. This allows us time to finalize the details of your project with our suppliers, solidify shipping windows for all materials, and allow for pre assembly of cabinets (if  required). Most of our install dates are hard set and can not be changed once finalized, but if we can get your project completed sooner we will ask if your schedule permits.

Question 9

Does my project have a warranty associated?

Accepted Answer

We stand by our work and the quality of materials we install. We're confident because of the quality of materials we install and the warranties they hold. We warranty all labor and materials we purchase, in full, for one full year from  your completions date. After the 1st year you are covered by multiple manufacturers  warranties at our disposal to aid in the cost of any uncommon issues or failures.   The Onyx Collection- Forever Guarantee  Delta- Limited Lifetime    Moen-Limited Lifetime KCD Warranty Tribeca Cabinet Warranty

Question 10

Are there any discounts available?

Accepted Answer

The periodically run specials and promotions to boost sales but there are a few we run all year long 5%* Military or first responders Discount:  We extend this discount to all those serving our community.    5%* Multi Contract Discount:  Our customers love our work, and often have us return for other projects. If you can knock out multiple projects all at once it could save you an additional 5% off your project. *5% discount available for contracts up to $20,000. Max discount of $1000.

Vanities and Bowl Styles

Undermount Ceramic Bowl Styles

Oval Bowl Styles

Rectangular Bowl Styles

Thickness

1 1/2" Overhang Recommended on All Vanity Cabinets

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